I am sorry to hear about the very hard time you and your grandson are having. Of course you are afraid! Who wouldn't be when their beloved child has been court-ordered into this type of facility and you have lost so much control.
Your best bet is to develop a good working relationship with your grandson's probation officer. Ultimately, the probation officer has responsibility for monitoring your grandson's treatment and progress as well as ensuring that the facility is performing its obligations adequately and without violating state standards. The probation officer will still be in place as personnel at the treatment center come and go or if your child is moved to another facility.
Do your best to work in a business-like way with the probation officer, and generally speaking, keep your emotions in check and your tears and handwringing at home. Keep in touch even if you don't like him/her, and try to organize your concerns in a way that is respectful of his/her time. The probation officer's job is not to care about you & how you feel, so keep the focus on your grandson's medical treatment, therapy needs, education, care, supervision, safety, etc. By all means, advocate for your grandson's needs.
Things you may want to find out about: How are children and placements matched up? Why was this placement determined to be suitable? Did you get any kind of parent handbook from the facility that describes their philosophy, practices, rules, parent/family role, etc.? What are the legal rights of children in this facility? How does the facility measure success? How long do they think it will take for a successful outcome? This type of facility is required to file Incident Reports of any assaults, injuries, restraints, and serious violations of rules (legal or illegal); your probation officer should have these records and you may be entitled to them as well (depends on what rights the court or state laws allows you). I would want to know how many Incident Reports this facility typically has and how that compares to other similar facilities. I'm not trying to scare you, but it's better to have your eyes open so that you can begin to evaluate the appropriateness of this facility for your grandson.
I would start an electronic or handwritten journal/logbook and record dates and conversations with your grandson (by phone or in person) and/or care providers -- in particular you might want to keep track of things that your grandson complains about or things that disturb you about his interactions with staff or other kids. You can include good things too, but it's can be valuable to keep track of the unpleasant things too. Several months from now you may realize that something "funny" is going on and that it's been going on for a while. Or you'll get new information that will shed new light on past incidents and you'll be able to review them if need be. Having a journal with dates & notes may help you build a case with the probation officer to have things changed.
It will take several months before you will be able to see if there are signs of progress or decline in this facility. The more you pay attention to what's going on, what works and what doesn't, the better positioned you'll be to gain and keep the probation officer's ear.
Daunna Minnich
Moderator, JBRF Education Forum